Privacy Policy — bd769

Introduction

This Privacy Policy ("Policy") describes how bd769 ("we", "us", or "our") collects, uses, stores, and protects the personal information of users ("you" or "your") who access or use the bd769 website at bd769.org and all associated services (collectively, the "Platform"). This Policy forms part of the bd769 Terms and Conditions, which you accepted upon registration. By using the Platform, you confirm that you have read and understood this Policy.

bd769 is committed to protecting your privacy and maintaining the security of any personal information you provide. We process personal data only for legitimate, specified purposes and in accordance with applicable data protection standards. We do not collect more information than is necessary to provide the services you have requested.

Information We Collect

The personal information we collect falls into three broad categories: information you give us directly, information generated automatically by your use of the Platform, and information we receive from third parties in the course of providing our services.

Information You Provide Directly

• Registration data: your full name, date of birth, mobile phone number, and email address (if provided) when you create a bd769 account.
• Identity verification documents: government-issued identification such as a National ID card, passport, or birth certificate submitted during KYC verification.
• Payment information: mobile wallet account details (bKash, Nagad, Rocket, Upay) and bank account details used for deposits and withdrawals. Full payment credentials are never stored on bd769 servers — see the Payment Data section below.
• Support communications: messages, emails, and attachments you send to bd769 support, including information you volunteer to help resolve an account issue.

Information Collected Automatically

• Device and connection data: your IP address, device type, operating system, browser type and version, and mobile network operator, collected each time you connect to the Platform.
• Usage data: pages visited, features used, games played, bets placed, session duration, and click-path data that helps us understand how users interact with the Platform.
• Cookie and local storage data: session identifiers, preference settings, and authentication tokens stored in your browser. See the Cookies section below for full details.

Information Received from Third Parties

• Payment processors: transaction confirmation data, payment reference numbers, and account status signals received from bKash, Nagad, Rocket, and other payment partners when you make a deposit or withdrawal.
• Identity verification partners: verification status outcomes (pass/fail/pending) returned by our KYC service provider after you submit identity documents. The underlying document images are handled by the KYC provider under their own privacy policy.
• Fraud and AML screening providers: risk scoring signals and sanctions/PEP (Politically Exposed Persons) list matching results used to comply with our anti-money-laundering obligations.

How We Use Your Information

bd769 uses your personal information only for the specific purposes set out below. We do not process your data in a manner that is incompatible with these stated purposes without first obtaining your explicit consent.

Legal Basis for Processing

bd769 processes your personal data only where a valid legal basis exists. The applicable legal bases for our processing activities are as follows:

• Performance of a contract: most processing (account management, payment processing, game delivery) is necessary to perform the contract formed when you accepted the bd769 Terms and Conditions.
• Legal obligation: identity verification, AML/KYC checks, age verification, and regulatory reporting are carried out to comply with applicable laws and regulations.
• Legitimate interests: fraud prevention, security monitoring, Platform improvement, and internal analytics are carried out on the basis of bd769's legitimate business interests, where those interests are not overridden by your data protection rights.
• Consent: where we send optional promotional communications (such as bonus offers or cricket betting promotions), we do so only on the basis of your explicit consent. You may withdraw consent at any time by contacting support.

Sharing Your Information

bd769 does not sell, rent, or trade your personal information. We share data with third parties only in the limited circumstances set out below, and only to the extent necessary for the stated purpose.

Categories of recipients

• Payment service providers (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other licensed payment processors): shared to initiate, confirm, and reconcile financial transactions. These providers process data under their own regulatory obligations and privacy policies.
• KYC and identity verification partners: shared to verify your identity and age in compliance with applicable regulations. Data shared is limited to the information required to complete the verification check.
• Fraud detection and AML screening services: shared to assess transaction risk, screen against sanctions lists, and fulfil our anti-money-laundering obligations. These services are bound by strict confidentiality obligations.
• Regulatory and law enforcement authorities: shared when required by applicable law, court order, or regulatory direction — for example, in response to an AML suspicious activity report or a law enforcement request for account information.

Payment Data and Financial Information

bd769 takes particular care with financial data. When you make a deposit or withdrawal using bKash, Nagad, Rocket, or any other payment method, the payment transaction is processed directly by the relevant payment service provider. bd769 does not store your full mobile wallet PIN, bank account password, or full debit/credit card numbers on its servers.

What bd769 does store in relation to payments is limited to: your registered wallet number or account reference (used to match future transactions to your account), transaction reference numbers issued by the payment provider, transaction amounts, timestamps, and status codes. This information is retained as part of your account transaction history and is necessary for dispute resolution, AML compliance, and regulatory record-keeping.

Cookies and Tracking Technologies

bd769 uses cookies and similar local storage technologies to operate the Platform correctly and to provide you with a consistent, personalised experience. We do not use third-party advertising cookies or cross-site behavioural tracking technologies.

Types of cookies we use

• Strictly necessary cookies: required for core Platform functions such as keeping you logged in during a session, maintaining your account balance display, and securing form submissions. These cannot be disabled without breaking the Platform.
• Functional cookies: remember your language preference, display settings, and other personalisation choices so you do not need to re-enter them each visit.
• Analytics cookies: collect anonymised, aggregated data about how users navigate the Platform (pages visited, session length, error pages encountered) to help us improve site performance. No personally identifiable information is transmitted via these cookies.

You can manage cookie preferences through your mobile browser settings. Disabling strictly necessary cookies will prevent the Platform from functioning correctly. Disabling functional or analytics cookies will not prevent you from using the Platform but may reduce the quality of your experience.

Data Retention

bd769 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer. The following retention periods apply:

• Active account data: retained for the full duration of your account's active life plus 5 years following permanent account closure, to satisfy AML record-keeping requirements.
• Transaction records: retained for a minimum of 5 years from the date of each transaction, in line with financial record-keeping obligations applicable in Bangladesh.
• Support communications: retained for 3 years from the date of the last communication in a support thread, to allow investigation of delayed complaints or disputes.

When personal data is no longer required for any of the purposes listed above, bd769 will securely delete or anonymise it. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical analysis and Platform improvement purposes.

Your Privacy Rights

As a user of bd769, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bd769 support using the email address in the footer of this website. We will respond to all verified requests within 30 days.

• Right of access: you may request a copy of the personal data bd769 holds about you, together with information about how it is processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: in certain circumstances you may request that we delete personal data we hold about you. This right is subject to our legal obligation to retain data for AML and regulatory purposes, which may override an erasure request.
• Right to restriction: you may ask us to restrict the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved.
• Right to object: where we process your data on the basis of legitimate interests, you have the right to object. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: where processing is based on your consent (for example, receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

bd769 will not discriminate against you for exercising any of the above rights. Where we are unable to fulfil a request — for example, because it conflicts with a legal obligation — we will explain our reasons in writing within the 30-day response window.

Data Security

bd769 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive data fields at rest, access controls that restrict employee access to personal data on a need-to-know basis, regular security assessments, and incident response procedures.

While bd769 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. In the event of a data security incident that materially affects your rights, bd769 will notify you as soon as practicable and take appropriate remedial action.

Children's Privacy

bd769 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21, you must not register for or use bd769 in any way. If bd769 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you believe a minor has created a bd769 account, please contact support immediately using the email address in the footer of this website.

Third-Party Links

The bd769 Platform may, in certain contexts such as game lobby pages, display the names and logos of third-party game providers (for example Pragmatic Play, Evolution Gaming, Spribe). bd769 does not link out to external third-party websites from its Platform. This Policy applies solely to data processed by bd769. bd769 is not responsible for the privacy practices of game providers, payment processors, or any other third-party services, and recommends that you review their individual privacy policies before submitting personal information to them directly.

Changes to This Privacy Policy

bd769 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, the updated Policy will be posted on this page with a revised effective date. For significant changes that affect your core privacy rights, bd769 will additionally notify registered users via their registered contact details before the changes take effect.

Your continued use of the Platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this Policy, you must stop using the Platform and request account closure before the revised Policy takes effect.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the bd769 support team using the email address displayed in the footer of this website. All privacy-related requests are handled in English and will receive a written response within 30 days of receipt.

bd769 does not operate a telephone support line. All support, including data rights requests, is handled exclusively via email. Do not include sensitive personal information such as passwords or full payment account numbers in any email to bd769 — our team will never ask for such information by email.